Who are we?

The Site is operated by Essex Motor Company a company registered in England and Wales (company number 05435498). Our registered office is at 59 Prince Avenue, Southend-On-Sea, SS2 6R. Our registered VAT number is GB151662324.

You can contact us by email at [email protected] or by phone on 01702 338 377

Our websites content

We are the owner or the licensee of all intellectual property rights in our site and app, and in the material published on them. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

Third party trademarks may be used to identify the manufacturers of cars, other third party service providers (such as lenders) and partners and are owned by those third parties

You must not use any part of the content on our site or app for commercial purposes without obtaining a licence to do so from us or our licensors.

If you print off, copy or download any part of our site or app in breach of these terms of use, your right to use our site or app will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

Using our website

You must use our website responsibly and legally. You must not upload to your account or any part of our website anything that is in any way illegal, objectionable or contrary to our policies, or harmful (such as viruses or malware), or that breaches any third party’s rights or any law.

Our website is for personal use only. You can browse, save or print material on our website for your own personal use and to share with friends, family or colleagues. You agree not to use the Site, any part of it or any data obtained from it (such as valuations of vehicles for sale or part-ex vehicles or car finance credit scores) for any commercial or business purposes. What you can’t do is copy significant parts of, extract, “scrape”, trawl, data-mine, reverse engineer, mirror, adapt, re-publish, re-use, or use commercially any content, ads, information, data, output, or offers that we publish on any part of our website, including information such as valuations of vehicles for sale or part-ex vehicles. You can’t create any hypertext links, frames, embedding, or any other links between the Site and your site or any other site without our permission. You also cannot use our Site to create, check, confirm, update, modify or amend your own or another person's databases, records or directories. You also cannot use automated software programs or robots to do any of the activities listed above.

Do not rely on information on this website

We do not provide advice. Our aim is to become a point of support in all phases of purchasing, changing or managing your car and so we will often provide information or reviews that we believe may be helpful to you. These materials are for research and general interest only and, together with tools such as our finance eligibility checkers, should be used as a guide only and shouldn’t be relied on to make specific decisions. If you require advice on which car or services may be suitable for you, then you should consult an expert or appropriate professional who can advise on your individual circumstances.

We can’t control other sites

We want to be helpful by providing links to other services, sites or applications. But we aren’t responsible for any content, products, services, or advice you might find there, any transaction you may enter into with or through them, or how they use personal data. This includes other service providers who advertise on our website or that we provide links to: they’re independent businesses and although we’re always happy to receive and pass on feedback of any kind, only they will be able to help if something goes wrong or you have a complaint.

We may make changes to these terms

We may amend these terms from time to time. Every time you wish to use our website, please check these terms to ensure you understand the terms that apply at that time.

We may make changes to our site

We may update and change our website from time to time to reflect changes to our products, our users’ needs and our business priorities.

We may suspend or withdraw our website

Our website is made available free of charge. We do not guarantee that our website, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of ourwebsite for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal.

You are also responsible for ensuring that all persons who access our website through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them

Our responsibility for loss or damage suffered by you

Please note that we only provide our site and app for domestic and private use. We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.

We exclude all implied conditions, warranties, representations or other terms that may apply to our site, app or any content on them.

We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

• use of, or inability to use, our site or app; or

• use of or reliance on any content displayed on our site or app.

In particular, we will not be liable for:

• loss of profits, sales, business, or revenue; or

• business interruption; or

• loss of anticipated savings; or

• loss of business opportunity, goodwill or reputation; or

• any indirect or consequential loss or damage.

Please note that we only provide our site and app for domestic and private use. You agree not to use our site or app for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

If defective digital content that we have supplied damages a device or digital content belonging to you and this is caused by our failure to use reasonable care and skill, we will either repair the damage or pay you compensation.

We are not responsible for viruses and you must not introduce them

We do not guarantee that our site or app will be secure or free from bugs or viruses.

You are responsible for configuring your information technology, computer programmes and platform to access our site and app. You should use your own virus protection software.

You must not misuse our site or app by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site or app, the server on which our site and app are stored or any server, computer or database connected to our site or app. You must not attack our site or app via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will cooperate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site and app will cease immediately.

Personal Data

Find out how we process personal data. Like any other online service, we need to process personal data when you sign up for an account or interact with us. We explain everything you need to know about this in our privacy policy.

General Provisions

If any provision of these terms is or becomes illegal, invalid or unenforceable, that does not affect the legality, validity or enforceability of the other provisions.

These terms are the legal agreement for use of our website and override any other discussions, documents, and anything indicated on the Site, by a customer service agent, or in any other way.

We can transfer our agreement with you to another party. We may do this in particular to a buyer of our business, a business that we merge with.

Use of our website, these terms, and your interactions with us are governed by English law and if there’s no other way to resolve a dispute between us then we'll both use the English courts (though this won’t affect any protections you are entitled to under other laws that apply to you).

Last updated: 1 November 2022